The new regime for making a package travel claim and for restricting legal costs that can be recovered by a successful claimant which travel operators had been begging for comes into force on 7 May 2018 (seehttp://www.breakinglaw.co.uk/2018/04/theres-poisonous-fly-in-my-soup-update.html).
I had suggested that the pre-action protocol which should be followed could do with clarification as to whether or not it applied to small claims. The protocol has just been amended to give that clarification. The protocol will not apply to small claims. We are here talking about claims for compensation for personal injury and loss of amenities for up to £1,000.
